Kelley Robertson is a seasoned business professional and highly skilled trainer and speaker who is well-known for delivering persuasive and compelling presentations and workshops.

The first 20 years of his career was in the hospitality industry where he learned how to deliver exceptional customer service, hire and motivate employees, deal with challenging customers and help restaurant owners and operators achieve better sales and higher profits. He opened 16 restaurants and was responsible for hiring and training more than 1500 employees, managers and owners. He has extensive experience in the franchise business and is a frequent contributor to Franchise Business magazine.

In 1995 he left the restaurant business to work with Sony Canada and help the Sony Stores become a Canadian leader in consumer electronics. He developed programs that propelled significant increases in sales and customer loyalty. His training programs and resources have been recognized around the globe by the Sony Corporation and are consistently used by Sony Latin America and Sony Mexico.

Kelley is passionate about helping companies improve their competitive advantage. His high energy and engaging approach makes him an in-demand speaker at conferences, corporate meetings, and retreats. He works with individuals and groups ranging in size from 6 to 250.

Kelley’s client list includes; Sony Canada, Delta Resorts, LG Electronics, Samsung, Home Hardware, Staples, Nutrition House, Peller & Hillebrand Wineries, Part Source, Carlson WagonLit Travel, Vulcan Industries, Avmed Health Plans, Siemens and many others.

Louise Robertson is a highly acclaimed software instructor who helps people improve their proficiency and productivity with the Microsoft suite of products. Whether she works one-on-one or with a group of people, she demonstrates how to use effectively utilize computer software while reducing errors and mistakes. Her patient approach and use of practical, real-life examples help her clients apply their new-found knowledge into their daily routine. Her clients report productivity increases of up to 56% when using Word, Excel, PowerPoint and Access.

Louise’s client list includes; Maple Leaf Foods, Halton Region, AtoTech, Laser Networks, Sanford Canada and dozens of others.

Both Kelley and Louise have developed the rare talent to help their clients achieve better results. They use practical, user-friendly concepts in their approach and make learning fun and insightful. As business owners, they understand the importance of getting a high return on investment on training and work closely with their clients to ensure that each company achieves the best possible results.

Contact them via email: inquiries@RobertsonTrainingGroup.com or by telephone 905.633.7750